Please Read Carefully
These Terms of Service (“Terms”) constitute a legally binding agreement between you and WinOffKey.com (“WinOffKey,” “we,” “us,” or “our”). By accessing or using our website and purchasing any products, you agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, please do not use our services.
01
Acceptance of Terms
By accessing WinOffKey.com, creating an account, or completing a purchase, you confirm that you are at least 18 years of age (or the legal age of majority in your jurisdiction), that you have the legal capacity to enter into this agreement, and that you have read, understood, and agree to be bound by these Terms.
These Terms apply to all visitors, users, and customers of WinOffKey.com, regardless of whether a purchase is made. Use of our website constitutes acceptance of these Terms.
02
Products & Licenses
WinOffKey.com sells digital software license keys for Microsoft products including but not limited to Windows operating systems and Microsoft Office suites. All license keys sold on our platform are:
- Genuine retail, OEM, or volume license keys sourced through legitimate supply channels
- Subject to Microsoft’s End User License Agreement (EULA) in addition to these Terms
- Sold as one-time-use digital products unless explicitly stated otherwise
- Non-transferable unless permitted by the applicable Microsoft licensing terms
License keys are digital goods. Once a key has been delivered and viewed, it is considered consumed. Please verify system compatibility before purchasing. We strongly recommend confirming your hardware specifications match the product requirements prior to checkout.
WinOffKey.com does not represent, warrant, or claim affiliation with Microsoft Corporation. “Microsoft,” “Windows,” and “Office” are trademarks of Microsoft Corporation. We are an independent reseller of software license keys.
03
Ordering & Payment
When you place an order on WinOffKey.com, you agree to provide accurate, current, and complete information including your name, email address, and payment details. You are responsible for maintaining the accuracy of this information.
Accepted payment methods may include credit/debit cards, PayPal, and other methods displayed at checkout. All transactions are processed through secure, encrypted payment gateways. WinOffKey.com does not store your full payment card details on our servers.
All prices displayed are in USD (United States Dollars) unless otherwise indicated. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.
We reserve the right to cancel any order that we suspect is fraudulent, placed with stolen payment credentials, or violates these Terms. Orders may be subject to additional verification. We cooperate fully with law enforcement regarding fraudulent transactions.
04
Delivery of Products
All products sold by WinOffKey.com are delivered digitally via email to the address provided at checkout. Delivery typically occurs:
- Instant delivery: Most orders are processed and delivered automatically within minutes of payment confirmation.
- Manual review: Some orders may require manual review, which can take up to 24 hours. You will be notified if your order is under review.
WinOffKey.com is not responsible for delivery failures caused by incorrect email addresses, spam filters, or email provider issues. It is your responsibility to provide a valid and accessible email address and to check your spam/junk folder.
If you do not receive your license key within 24 hours of confirmed payment, please contact our support team immediately with your order confirmation number before attempting to seek a chargeback or dispute through your payment provider.
05
Refund & Return Policy
Due to the digital and non-returnable nature of software license keys, all sales are generally final. However, we are committed to customer satisfaction and will evaluate refund or replacement requests under the following conditions:
- Non-working key: If the license key provided does not activate the designated product as described, you are entitled to a free replacement key or a full refund.
- Wrong product delivered: If you receive a key for a product different from what you ordered, we will issue the correct key or a full refund.
- Duplicate purchase: If you accidentally placed the same order twice, contact us within 24 hours for a refund of the duplicate charge.
Refunds will NOT be issued in the following cases: (a) the key has been used/activated successfully; (b) you purchased the wrong product due to your own error; (c) your device does not meet the minimum system requirements; (d) you changed your mind after activation; (e) the product key was shared or disclosed to a third party.
All refund requests must be submitted to our support team within 30 days of the purchase date, with your order number, the key received, and a clear description of the issue. Chargebacks initiated without first contacting us will be contested and may result in account suspension.
06
Prohibited Uses
You agree not to use WinOffKey.com or any product purchased from us for any of the following:
- Reselling, redistributing, or sublicensing any product key without explicit written authorization from WinOffKey.com
- Activating software on more devices than permitted by the applicable license terms
- Using fraudulent payment methods or stolen credit card information
- Attempting to reverse-engineer, decompile, or circumvent any security measures on our website
- Creating multiple accounts to abuse promotional offers or refund policies
- Scraping, crawling, or harvesting data from our website without prior written consent
- Engaging in any activity that disrupts, damages, or impairs the functionality of our website or servers
- Using our products for any unlawful purpose or in violation of applicable laws and regulations
Violation of these prohibitions may result in immediate account termination, cancellation of pending orders without refund, and/or legal action.
07
Intellectual Property
All content on WinOffKey.com — including but not limited to text, graphics, logos, icons, images, page layouts, and software — is the property of WinOffKey.com or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:
- Copy, reproduce, or distribute any content from our website without prior written permission
- Use our trademarks, logos, or brand elements for any purpose without authorization
- Frame or mirror our website on any other server or device
Third-party trademarks, including “Microsoft,” “Windows,” and “Office,” belong to their respective owners. Their mention on our site is for descriptive purposes only and does not imply endorsement or affiliation.
08
Disclaimer of Warranties
WinOffKey.com provides its website and products on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the website will be uninterrupted, error-free, or free of viruses
- Warranties regarding the accuracy or completeness of information on the website
We do not guarantee that software activated using our license keys will perform in any particular manner, or that Microsoft will not revoke a license key in the future due to changes in Microsoft’s licensing policies. We will, however, make commercially reasonable efforts to replace any revoked key with a valid replacement.
09
Limitation of Liability
To the maximum extent permitted by applicable law, WinOffKey.com and its owners, employees, agents, and affiliates shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, goodwill, or business opportunities
- Any damages arising from your use or inability to use our products or website
- Any unauthorized access to or alteration of your account or data
In no event shall our total cumulative liability to you exceed the amount you actually paid to WinOffKey.com for the specific product that is the subject of the claim.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability will be limited to the minimum extent permitted by applicable law.
10
Privacy & Data Protection
Your use of WinOffKey.com is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.
We collect only the information necessary to process your orders and provide customer support. We do not sell or rent your personal information to third parties. Data is stored securely and handled in accordance with applicable data protection regulations.
You have the right to access, correct, or request deletion of your personal data held by WinOffKey.com. To exercise these rights, please contact us using the information in the Contact section below.
11
Changes to These Terms
WinOffKey.com reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website, with an updated “Last Updated” date. It is your responsibility to review these Terms periodically.
Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue use of our website and services.
For material changes, we will make reasonable efforts to notify registered users via email at least 7 days before the changes take effect.
12
Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising under or in connection with these Terms that cannot be resolved amicably shall be subject to binding arbitration or the competent courts of the jurisdiction in which WinOffKey.com operates.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Questions About These Terms?
Our support team is available 24/7 to help you with any questions or concerns regarding these Terms of Service.
WinOffKey.com · These Terms were last updated on May 5, 2026
